Frequently Asked Questions

A prediction market is a platform where you can trade on the outcomes of real-world events. The price of a contract reflects the market's collective belief about the probability of an event occurring. If you believe an outcome is more likely than the current price suggests, you can buy; if less likely, you can sell.

Click "Get Started" or "Register" on the homepage. You can sign up with your email and password, or use Google OAuth for quick registration. After registration, you'll have access to all markets and can start trading once you deposit funds.

Yes. We use industry-standard security measures including encryption, two-factor authentication (2FA), secure authentication, and regular security audits. Your funds are held in segregated accounts and are protected by our comprehensive security infrastructure.

PredictBet offers markets across multiple categories: Politics, Crypto, Sports, Entertainment, Science & Tech, Economics, and more. You can browse all markets at /markets or explore specific categories. Sports betting is available at /sports with live odds for NFL, NBA, and other leagues.

Prices range from $0.01 to $0.99 and represent the market's implied probability. A YES share priced at $0.60 means the market believes there's a 60% chance the event will happen. If the event occurs, YES shares pay out $1.00; if not, they pay $0.

A market order executes immediately at the best available price. A limit order lets you specify the exact price you want to pay - it will only execute if the market reaches your price. Limit orders are free (0% maker fee) while market orders pay a taker fee.

When the event outcome is determined, the market resolves. If you hold winning shares (YES shares for a yes outcome, or NO shares for a no outcome), each share pays out $1.00. Losing shares pay out $0. Payouts are automatically credited to your wallet.

Yes! You can sell your shares at any time before the market closes. Place a sell order on your position and another trader can buy it. This lets you take profits early or cut losses without waiting for resolution.

Sports betting on PredictBet uses the same prediction market mechanics. Each game has multiple markets: Winner (who wins), Spread (point spread coverage), and Total (over/under points). Visit /sports to see all upcoming games.

We offer markets on major US sports including NFL, NBA, MLB, NHL, college football, and college basketball. International sports like soccer, tennis, and MMA are also available. Live odds update in real-time during games.

Winner: Bet on which team wins the game. Spread: Bet on whether a team covers the point spread (e.g., Chiefs -3.5 means they must win by 4+). Total: Bet on whether the combined score goes over or under a number (e.g., Over 45.5 points).

Sports markets resolve automatically after games end. Scores are fetched from official sources (The Odds API, ESPN) and markets are settled within minutes of game completion. Multi-day sports like Test cricket (up to 5 days) are fully supported. Winnings are credited to your wallet automatically.

Our AI analyzes multiple data sources including historical performance, head-to-head records, team form, injury reports, weather conditions, and betting market movements. The AI combines this data to calculate confidence percentages for each outcome. Learn more at /methodology.

Each prediction displays a small chart showing how our AI's confidence has changed over time (usually 24 hours). Rising confidence means our model has become more certain; falling means less certain. This helps you spot momentum in predictions.

When our AI's confidence changes significantly, we show tags explaining why. Common reasons include: Injury (player ruled out), Line Move (betting lines shifted), Form (recent results changed), Weather (conditions affecting the game), and H2H (head-to-head history impact).

Our AI's historical performance is tracked in real-time at /track-record. We display accuracy percentages and ROI (return on investment) for each sport and league. Accuracy varies by sport - some leagues are more predictable than others.

Visit /teams and search for your team, or go directly to /teams/[team-slug] (e.g., /teams/arsenal). Team pages show upcoming matches, recent results, our AI's track record with that team, and current predictions.

Visit /leagues and select your league, or go directly to /leagues/[league-slug] (e.g., /leagues/premier-league). League hub pages show all upcoming matches, AI accuracy for that league, and links to team pages.

Click the bookmark/star icon on any market card or market page to add it to your watchlist. Access your watchlist anytime from /watchlist in the main navigation.

Yes! You can add entire teams or leagues to your watchlist. When you follow a team, you'll be notified about all their upcoming matches. Follow a league to track all games in that competition.

You can receive: Match Reminders (24h before game time), Confidence Changes (when AI prediction shifts significantly), Results (when markets resolve), and Weekly Summaries (digest of your picks).

Go to Settings > Notifications and enable "Email Alerts". Then configure which types of alerts you want: match reminders, confidence changes, or results. You can set reminder timing (e.g., 24h, 6h, 1h before game).

Yes! Enable push notifications in Settings > Notifications. You'll need to allow notifications in your browser. Push alerts are instant and great for time-sensitive updates like late injury news or line movements.

Go to your Wallet page and click "Deposit". We support USDC deposits on the Polygon network. Connect your MetaMask or compatible wallet, approve the transaction, and your funds will be credited after confirmation. Minimum deposit is $10.

Navigate to your Wallet and click "Withdraw". Enter your wallet address and the amount to withdraw. Withdrawals are processed in USDC on Polygon. You must complete identity verification (KYC) before withdrawing. Processing typically takes a few minutes.

We currently support USDC (USD Coin) on the Polygon network. Polygon offers fast transactions and low fees. Make sure your wallet is connected to the Polygon network when depositing or withdrawing.

Yes. Maker orders (limit orders that add liquidity) are free (0%). Taker orders (market orders or matching limit orders) pay 0.50% for Standard tier, with discounts up to 60% for high-volume traders. There's a $0.05 minimum fee per trade. Deposits are free; withdrawals may have small network fees. Visit the Fees page (/fees) for complete details.

Maker orders add liquidity to the order book (e.g., a limit order that doesn't immediately match) and are always free (0%). Taker orders remove liquidity (market orders or limit orders that match immediately) and pay 0.50% at the Standard tier. Using limit orders instead of market orders can save you money on fees.

Your taker fee rate decreases based on your 30-day trading volume: Standard (0.50%), Bronze $10k+ (0.45%), Silver $50k+ (0.40%), Gold $100k+ (0.35%), Platinum $500k+ (0.25%), Diamond $1M+ (0.20%). Maker orders remain free at all tiers.

Visit the Fees page (/fees) to see your current tier, 30-day trading volume, and progress toward the next tier. Your tier updates automatically as your trading volume changes.

There is a $0.05 minimum fee per taker trade. This means very small trades (under $10) will pay the minimum rather than the percentage rate. This helps prevent micro-order spam on the platform.

Two ways: 1) Use limit orders instead of market orders - maker orders are always free. 2) Trade more volume to unlock lower fee tiers - Diamond tier traders pay only 0.20% compared to 0.50% at Standard tier (60% savings).

KYC (Know Your Customer) is an identity verification process required for unlocking higher deposit and withdrawal limits. It helps us comply with regulations and keep the platform safe. Go to Profile > KYC Verification to start the process.

Required: 1) Valid government ID (passport, driver's license, or national ID), 2) Selfie holding your ID. Optional (for higher limits): Proof of residence and bank statement. Submit more documents to unlock higher limits - our team will assign the appropriate level.

There are 3 KYC levels: Level 1 (Basic, ID + Selfie) - $5,000 daily deposit/$2,000 withdrawal. Level 2 (Enhanced, + Address + PoR) - $25,000/$10,000. Level 3 (Full, + Bank Statement) - $100,000/$50,000. Submit more documents for higher levels.

Our team assigns your level based on: 1) Documents you provide, 2) Document quality and clarity, 3) Your country's regulatory requirements. Some countries require more documentation than others. Submit high-quality, complete documents for the best level.

Yes! In many countries, Level 1 only requires a valid ID and selfie. This gives you $5,000 daily deposit and $2,000 daily withdrawal limits. You can submit additional documents later to upgrade to higher levels.

We accept: Passport, Driver's License, or National ID Card. The document must be valid (not expired), government-issued, and clearly show your photo, name, and date of birth. All four corners must be visible in the photo.

Proof of residence is optional (for Level 2+). Accepted documents (dated within 3 months): Utility bill (gas, electric, water), Bank statement, Government letter, or Rental agreement. Must show your name and address.

Bank statement is optional (for Level 3). If submitting, it should show: Your full name, recent transactions, account balance, and be dated within 3 months. This helps unlock the highest limits ($100K daily).

Most KYC submissions are reviewed within 1-2 business days. You'll receive an email notification when your verification is complete. If additional information is needed, we'll contact you.

Take a clear selfie holding your ID document next to your face. Both your face and the ID should be clearly visible. Make sure there's good lighting and the ID text is readable. This verifies that you are the document owner.

Common rejection reasons: Document is expired or illegible, photo is blurry or cut off, document doesn't match submitted information, selfie doesn't clearly show both face and ID, or proof of residence is older than 3 months. You can resubmit with corrected documents.

Use a strong, unique password and enable two-factor authentication (2FA) in Settings > Security. We support authenticator apps like Google Authenticator or Authy. Never share your login credentials and be cautious of phishing attempts.

Go to Settings > Security and click "Enable 2FA". Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.), enter the 6-digit code to verify, and save your backup codes securely. 2FA is required for withdrawals.

Click "Forgot Password" on the login page and enter your email address. You'll receive a link to reset your password. If you don't receive the email, check your spam folder or contact support.

Backup codes are one-time use codes provided when you enable 2FA. Store them securely - they let you access your account if you lose access to your authenticator app. Each code can only be used once.

Achievements are milestones you unlock by trading on PredictBet. They recognize your activity and skills across different areas: trading volume, prediction accuracy, streaks, and more. View your achievements at /achievements.

Achievements come in five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Higher tiers require more significant accomplishments and reward more points. Your total achievement points contribute to your profile ranking.

Yes! Achievements award points that contribute to your profile ranking and unlock profile badges. Some achievements may unlock special features or bonuses. Check your achievement progress in your profile.

Visit /achievements to see all available achievements, your current progress, and which ones you've unlocked. Achievements are also displayed on your public profile.

Visit /news for the latest articles and updates about markets, sports, and events. News articles are curated to help you make informed trading decisions.

News is updated regularly throughout the day. Major events and market-moving news are published as quickly as possible. You can filter news by category (Sports, Politics, Crypto, etc.).

Yes! Enable push notifications in Settings > Notifications to receive alerts about important news and market updates. You can customize which categories you want to be notified about.

Yes! You can follow other traders to see their activity in your feed. Visit any trader's profile and click "Follow". Find top traders at /traders.

Copy trading lets you automatically mirror the trades of successful traders. When they buy or sell, your account does the same proportionally. Visit /traders to find traders to copy.

Build a track record of profitable trades and apply to become a copy trader. Go to /traders and click "Become a Trader" to apply. Requirements include minimum trade history and positive returns.

The leaderboard at /leaderboard ranks traders by profit, accuracy, and trading volume. Compete with other traders and climb the rankings. Leaderboards reset monthly with top performers recognized.

Visit /support to create a support ticket, or email us at support@predictbet.pro. You can also use the Contact form on our website. We typically respond within 24 hours.

Check out our How It Works page (/how-it-works) for a complete guide to prediction markets. Our Guide page (/guide) has tutorials for new traders. You can also explore the FAQ section you're reading now!

Create a support ticket at /support/new and select "Technical Issue" as the category. Include as much detail as possible - what you were doing, any error messages, and screenshots if available.